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Sightseer
Posts: 1

Waterproof

Hello 

i took my Hero 6 black in the water for the first time. 

But it turn of and there is water in it. 

Al the Doors were closed so how does thuis happend.

 

Adventurer
Posts: 11,220

Re: Waterproof

New camera go return, or call the supprt they are sorrry you x perienced this.     post a photo

GoPro
Posts: 11,960

Re: Waterproof

Hi @foeka

 

So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing.

As advised by @fishycomics, let our Support Team take a look at what happened. You may reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej