11-23-2020 03:27 PM
Waterproof[ New ]
I bought this camera last year but this time was the first time that we used the camera to swim.
When we bought this camera we were really confident about the waterproof, but it is really disappointing that the waterproof didn't even work for 10 min.
I hope you can help us about it
11-23-2020 07:41 PM
Re: Waterproof[ New ]
Hello, @paulinav141. we'd like to gather specific information so we can determine what may have caused the water to enter the camera. This way, we will be able to help you best. To proceed, please submit a contact request through https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.
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