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Sightseer
Posts: 1

Water lens

Dear,
I recently bought my GoPro Hero 5 on amazon.com. When I used him at a height of 1m below waterlevel, there came water behind the protection lens. Normally the GoPro is water resistent. I read that it's possible that this occurs sometimes. But everytime I use him in the water there is water behind the lens.
Is there something wrong?

Kind regards
Highlighted
Adventurer
Posts: 12,191

Re: Water lens

your lens protector comes off, remove it and reinsert it properly, see if a  gasket is there if not contact gopro or contact Amazon id the return policy is  still available.