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Sightseer
Posts: 1
Accepted Solution

Water inside

Hello. I have GoPro 7 silver. The issue is afte firstr contact with solt water, water going inside, and camera stop working. Objective have water air too I open memories card locker everything wet, camera died after 15 days life.


Accepted Solutions
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GoPro
Posts: 19,720

Re: Water inside

Hi @mamont7498

 

So long as all camera doors are closed, the HERO7 Silver is waterproof down to 10m (33ft) without a housing. 
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 19,720

Re: Water inside

Hi @mamont7498

 

So long as all camera doors are closed, the HERO7 Silver is waterproof down to 10m (33ft) without a housing. 
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej