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%3CLINGO-SUB%20id%3D%22lingo-sub-165330%22%20slang%3D%22en-US%22%3EWater%20inside%20the%20GoPro%20Hero%205%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-165330%22%20slang%3D%22en-US%22%3E%3CP%3EHello!!%20I%20swam%20in%20the%20pool%20with%20the%20camera.%20all%20compartments%20are%20closed%20tightly.%20After%202%20days%20I%20opened%20the%20lid%20to%20take%20the%20microsd%20card%20and%20found%20the%20water.%20I%20pulled%20the%20battery%2C%20dried%20the%20camera.%20The%20camera%20turns%20on%2C%20records%20video%2C%20the%26nbsp%3B%20rear%26nbsp%3B%20LCD%20does%20not%20work.%20What%20to%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-165330%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-165352%22%20slang%3D%22en-US%22%3ERe%3A%20Water%20inside%20the%20GoPro%20Hero%205%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-165352%22%20slang%3D%22en-US%22%3E%3CP%3ELet%20dry%20more%20%2Cand%20call%20gopro%20get%20the%20camera%20exchanged.%20good%20luck%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-165384%22%20slang%3D%22en-US%22%3ERe%3A%20Water%20inside%20the%20GoPro%20Hero%205%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-165384%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58876%22%3E%40gr26%3C%2Fa%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20to%20hear%20about%20the%20trouble.%20Please%20reach%20out%20to%20the%20Support%20team%20for%20assistance%20on%20this%20matter.%20You%20can%20connect%20with%20them%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Water inside the GoPro Hero 5

Hello!! I swam in the pool with the camera. all compartments are closed tightly. After 2 days I opened the lid to take the microsd card and found the water. I pulled the battery, dried the camera. The camera turns on, records video, the  rear  LCD does not work. What to do?


Accepted Solutions
GoPro
Posts: 7,577

Re: Water inside the GoPro Hero 5

Hello @gr26

 

Sorry to hear about the trouble. Please reach out to the Support team for assistance on this matter. You can connect with them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

View solution in original post


All Replies
Adventurer
Posts: 8,943

Re: Water inside the GoPro Hero 5

Let dry more ,and call gopro get the camera exchanged. good luck

GoPro
Posts: 7,577

Re: Water inside the GoPro Hero 5

Hello @gr26

 

Sorry to hear about the trouble. Please reach out to the Support team for assistance on this matter. You can connect with them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius