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Sightseer
Posts: 1

Water inside my gopro

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I used my gopro hero session 5 for the first time at the sea here in philippines but unfortunately the water get inside to my gopro and now does not power. What can i do? Can i expect a replacement for my device? This is my very first investment.

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Explorer
Posts: 13,027

Re: Water inside my gopro

[ New ]
You'll need to contact GoPro Support for this https://gopro.com/help/PKBContactus

In general, no, the warranty does not cover water damage. Since the Hero5 Session is completely sealed by a waterproof membrane, it's virtually impossible to get water inside the camera unless the door was not shut properly. Having said that, give them a call. They will try to assist you the best they can.

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Explorer
Posts: 13,027

Re: Water inside my gopro

[ New ]
You'll need to contact GoPro Support for this https://gopro.com/help/PKBContactus

In general, no, the warranty does not cover water damage. Since the Hero5 Session is completely sealed by a waterproof membrane, it's virtually impossible to get water inside the camera unless the door was not shut properly. Having said that, give them a call. They will try to assist you the best they can.