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Tourist
Posts: 6
Accepted Solution

Water inside my Hero 5

Please help me. I'm from Philippines. I want to know the where is the customer service here in the philippines for go pro.

Thanks,
Edmon

Accepted Solutions
GoPro
Posts: 7,404

Re: Water inside my Hero 5

Hello @edmon13ramos

 

We do not have service centers as GoPro does not offer repair service for cameras. It would be best to get in touch with our Support team through phone or chat here https://gopro.com/help/ContactUs . Take note of the hours of operation, especially for chat support as it is not 24/7. 

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 7,404

Re: Water inside my Hero 5

Hello @edmon13ramos

 

We do not have service centers as GoPro does not offer repair service for cameras. It would be best to get in touch with our Support team through phone or chat here https://gopro.com/help/ContactUs . Take note of the hours of operation, especially for chat support as it is not 24/7. 

 

Best regards, 
Marius

Tourist
Posts: 6

Re: Water inside my Hero 5

How can I do for my Hero 5 with water inside and no warranty ?
Tourist
Posts: 6

Re: Water inside my Hero 5

Please help me! I will buy another one and throw my Hero 5.
GoPro Community Manager
Posts: 5,852

Re: Water inside my Hero 5

@edmon13ramos - The best option in cases like this is to contact our Support team directly so we can try to find a solution with you. Thanks.

Adventurer
Posts: 8,759

Re: Water inside my Hero 5

So this sounds like if you can not find a way to get hold of Gopro through one of their World wide numbers, you will just go buy another?