08-16-2020 12:19 PM
I always use my gopro on the water (rivers), and the last time i used it, water entered on the front display and damaged the camera. The body of the camera was not damaged, and it didn't suffer any kind of impact for this problem to happen.
08-18-2020 09:39 AM
Sorry to hear about what happened, @lucasabud. So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without housing. We want to look at what happened to see how we can help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.