Water inside gopro 7 Hero lens cover [ New ]

[williamd04084]

I was out snorkling the deepest at 1m i sent back to shore and found that there was water inside My lens cover now its all foggy inside there and it affects my photos.
And its sounding werid.

Some thing to worry about?

[aenriquez · Accepted solution]

Hi @williamd04084,

Thanks for reaching out. The HERO7 Black camera is waterproof down to 10m (33ft) without the lens cover and a housing, as long as all camera doors are closed. However, of course, the lens cover is recommended to keep on to prevent damages to the lens from bumps, scratches, etc.

I recommend removing the Protective Lens and allowing the unit to dry in an air conditioned and/or low humidity environment (<50% Humidity). Once traces of fogging has cleared, securely re-attach the Protective Lens following the steps here.

Kind Regards,
Ann

[aenriquez · Accepted solution]

Hi @williamd04084,

Thanks for reaching out. The HERO7 Black camera is waterproof down to 10m (33ft) without the lens cover and a housing, as long as all camera doors are closed. However, of course, the lens cover is recommended to keep on to prevent damages to the lens from bumps, scratches, etc.

I recommend removing the Protective Lens and allowing the unit to dry in an air conditioned and/or low humidity environment (<50% Humidity). Once traces of fogging has cleared, securely re-attach the Protective Lens following the steps here.

Kind Regards,
Ann