Water inside front LCD in Hero 5

[rafv62]

Hi,

I am avid GoPro supporter and stock owner. I have several Hero 4 Blacks, Sessions, Hero 5's and Hero 6's. 

Today I was kayak fishing and submerged my Hero 5 less than a foot to record a fish. The camera worked and still does work but the front LCD doesn't turn on and it has water inside. Nowhere else inside the camera there is water. Puzzled about this.

Please advise as to how to send it back for repairs.

[ryanv12566 · Accepted solution]

Hi @rafv62,

You will need to get in touch with our Support Team by Phone or Chat so they can take a look at what happened. https://gopro.com/help/ContactUs

Best,

Ryan

[ryanv12566 · Accepted solution]

Hi @rafv62,

You will need to get in touch with our Support Team by Phone or Chat so they can take a look at what happened. https://gopro.com/help/ContactUs

Best,

Ryan