Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 2
Accepted Solution

Water in LCD front screen

Purchased a Gopro Hero 5 two days ago, took it down to the beach to film my five year old daughter swimming and within minutes the LCD screen had filled with water. We had left this overnight hoping the water would dry out, unfortunately it hasnt and now the gopro wont charge.

Extremely dissapointed as we are only on day 2 of our holiday with another 3 weeks to go and this was specifically bought to to take diving and snorkelling in a remote location and now we have no camera to capture our trip.

 

 

 

20180326_055029.jpg

Accepted Solutions
Highlighted
Explorer
Posts: 13,001

Re: Water in LCD front screen

Reach out to the GoPro Support Team and they will give you your options.
https://gopro.com/help/ContactUs

View solution in original post


All Replies
Highlighted
Nomad
Posts: 646

Re: Water in LCD front screen

Go to dealer and have it replaced.

 

There has been a lot of manufacturing problems on the Hero5 regarding the waterproofness.

Highlighted
Tourist
Posts: 2

Re: Water in LCD front screen

Thanks agilestoke40735, i dont think this is possible as I am currently travelling around Indonesia and I purchased the gopro in Australia.

Highlighted
Explorer
Posts: 13,001

Re: Water in LCD front screen

Reach out to the GoPro Support Team and they will give you your options.
https://gopro.com/help/ContactUs