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Sightseer
Posts: 1
Accepted Solution

Water got in to the camera

Hello
Im from israel and go to travel to the phillipines
I buy my camera gopro hero 5 in israel before the flight (1 -2 month ago).
I was use the camera just like 3 time under the water and its was not deep.
But after the last time the camera not work anymore cause water was get inside and its not suppost to be like that.
The screen is black, and when the buytery inside the camera start to be very hot .
How can i fix it or get the money back.
Im still on my travel in the phillipines.

Accepted Solutions
GoPro
Posts: 3,924

Re: Water got in to the camera

Hi @redcliff0085,

 

If you get in touch with our Support Team directly they may be able to help you out!

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Water got in to the camera

Hi @redcliff0085,

 

If you get in touch with our Support Team directly they may be able to help you out!

 

https://gopro.com/help/ContactUs

 

Best,

Ryan