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09-20-2019 10:08 PM
Water Damage Hero 6
[ New ]My Hero 6 has been got water leakage while I'm shooting underwater in an swimming pool. After, I took 3 photos & videos it turned off automatically. After I found water strains in battery space and in mini display. How to recover it ?
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09-21-2019 04:55 PM
Re: Water Damage Hero 6
[ New ]@thanvi007, sorry to hear about what happened. So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without housing. We want to look at what we can do to extend our help. Please contact our Support team by phone or chat through https://gopro.com/help/ContactUs.
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09-21-2019 04:55 PM
Re: Water Damage Hero 6
[ New ]@thanvi007, sorry to hear about what happened. So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without housing. We want to look at what we can do to extend our help. Please contact our Support team by phone or chat through https://gopro.com/help/ContactUs.
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09-26-2019 02:25 AM
Re: Water Damage Hero 6
[ New ]I've been using in a pool which depths below 10m. And the link to contact is not working.
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09-26-2019 05:45 AM