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Tourist
Posts: 2
Accepted Solution

Warum sollte ich das Tauschprogramm nutzen?

Ich habe ein Verständnisproblem zu den aktuellen Angeboten:
Ihr bietet aktuell die Hero 8 Black für 329€ inkl. einer 32GB-Karte im "Normalpaket" an.
Parallel bietet ihr die Hero 8 Black für 329€ ohne 32-GB-Karte an, mit "Altegeräteentsorgung" meiner alten Kamera.

 

Ich verstehe die Logik nicht.

 

Wenn ich meine alte Kamera für sagen wir mal 50€ privat weiterverkaufe, dann wäre ich ja schön blöd euer Tauschangebot anzunehmen.
Ich würde den gleichen Preis wie für das "Normalpaket" bezahlen, meine alte Kamera wäre weg und die aktuell im Normalpaket angebotene 32GB-Speicherkarte würde ich auch nicht bekommen.

 

Oder werden die 100€ von den 329€ bei Zusendung abgezogen?

Bitte um Aufklärung.

 

Interesse besteht an einem Hero 8 Bundle


Accepted Solutions
Highlighted
GoPro
Posts: 15,557

Re: Warum sollte ich das Tauschprogramm nutzen?

[ Edited ]

Thank you for the clarification, @adeptjump68442. For the Trade Up offer, the €100 will automatically be deducted from the total amount of the purchase. This means you only pay €329.99 for the camera, plus other charges such as tax and shipping fees if applicable.

 

The Trade Up offer considers the original camera price which is €429.99 because this offer cannot be combined with the ongoing promotion of a €100 discount on the HERO8 Black. See https://gopro.com/legal/tradeup

 

We will wait until we receive your old camera before sending out the new one. Learn more about the Trade Up offer through https://community.gopro.com/t5/en/GoPro-TradeUp-Program-Frequently-Asked-Questions/ta-p/394287 .

View solution in original post


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Highlighted
GoPro
Posts: 15,557

Re: Warum sollte ich das Tauschprogramm nutzen?

Hello, @adeptjump68442. The promotional offer of a discount on the HERO8 Black camera is a promotion different from the ongoing Trade Up offer. The two discounts/promotions though cannot be combined per terms and conditions. It would be up to you to choose the better offer. 

Highlighted
Tourist
Posts: 2

Re: Warum sollte ich das Tauschprogramm nutzen?

Come on, this is not the answer.

If I order a HERO8 Black through the "Trade Up Offer" in Germany for 329€.
I pay 329€, send my old camera to GoPro, get my new HERO8 Black camera and GoPro charges my credit card with the 229€?
Or will GoPro charges 329€ and pays 100€ back later, as soon as my old camera was checked by GoPro?

I mean how is the process and how much will I finally pay if I trade up?
Highlighted
GoPro
Posts: 15,557

Re: Warum sollte ich das Tauschprogramm nutzen?

[ Edited ]

Thank you for the clarification, @adeptjump68442. For the Trade Up offer, the €100 will automatically be deducted from the total amount of the purchase. This means you only pay €329.99 for the camera, plus other charges such as tax and shipping fees if applicable.

 

The Trade Up offer considers the original camera price which is €429.99 because this offer cannot be combined with the ongoing promotion of a €100 discount on the HERO8 Black. See https://gopro.com/legal/tradeup

 

We will wait until we receive your old camera before sending out the new one. Learn more about the Trade Up offer through https://community.gopro.com/t5/en/GoPro-TradeUp-Program-Frequently-Asked-Questions/ta-p/394287 .