Warranty [ New ]

[edmon13ramos]

I buy my Hero 5 black in New York on November 2016. How many years of warranty? What is the meaning of Get covered for 2 years?

[aragon1006 · Accepted solution]

Hi @edmon13ramos

Let our Support Team help you on this.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

You may also refer to: TradeUp Program

Regards,

Ej

[fishycomics]

the USA warrants 1 year from your date of purchase unless you  buy an extension  during your purchase.

[edmon13ramos]

How can I fix my Hero 5 then. Water inside my Hero 5.

[aragon1006 · Accepted solution]

Hi @edmon13ramos

Let our Support Team help you on this.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

You may also refer to: TradeUp Program

Regards,

Ej

[fishycomics]

    as you see the team here can only help by directing and may answer some questions like said get to their phone service lines and good luck on the water claim.  let us know if they offered you a   deal on a new camera or replacing.