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Tourist
Posts: 6

Warranty

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I buy my Hero 5 black in New York on November 2016. How many years of warranty? What is the meaning of Get covered for 2 years?

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GoPro
Posts: 25,269

Re: Warranty

[ New ]

 

Hi @edmon13ramos

 

Let our Support Team help you on this.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

 

You may also refer to: TradeUp Program

 

Regards,

Ej

 

View solution in original post


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Adventurer
Posts: 13,687

Re: Warranty

[ New ]

the USA warrants 1 year from your date of purchase unless you  buy an extension  during your purchase.

Tourist
Posts: 6

Re: Warranty

[ New ]
How can I fix my Hero 5 then. Water inside my Hero 5.
Highlighted
GoPro
Posts: 25,269

Re: Warranty

[ New ]

 

Hi @edmon13ramos

 

Let our Support Team help you on this.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

 

You may also refer to: TradeUp Program

 

Regards,

Ej

 

Adventurer
Posts: 13,687

Re: Warranty

[ New ]

    as you see the team here can only help by directing and may answer some questions like said get to their phone service lines and good luck on the water claim.  let us know if they offered you a   deal on a new camera or replacing.