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Tourist
Posts: 6
Accepted Solution

Warranty

I buy my Hero 5 black in New York on November 2016. How many years of warranty? What is the meaning of Get covered for 2 years?

Accepted Solutions
GoPro
Posts: 9,706

Re: Warranty

 

Hi @edmon13ramos

 

Let our Support Team help you on this.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

 

You may also refer to: TradeUp Program

 

Regards,

Ej

 

View solution in original post


All Replies
Adventurer
Posts: 9,326

Re: Warranty

the USA warrants 1 year from your date of purchase unless you  buy an extension  during your purchase.

Highlighted
Tourist
Posts: 6

Re: Warranty

How can I fix my Hero 5 then. Water inside my Hero 5.
GoPro
Posts: 9,706

Re: Warranty

 

Hi @edmon13ramos

 

Let our Support Team help you on this.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

 

You may also refer to: TradeUp Program

 

Regards,

Ej

 

Adventurer
Posts: 9,326

Re: Warranty

    as you see the team here can only help by directing and may answer some questions like said get to their phone service lines and good luck on the water claim.  let us know if they offered you a   deal on a new camera or replacing.