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Sightseer
Posts: 1

Warranty - water damage

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Hi,
I was shooting photos under water with my Hero 4 black last week while in original waterproof case and it got damaged due to water leaking into the case. I dried the camera as much as I could but it doesn’t work anymore. Can I please, get a replacement since the waterproof case was the reason of camera’s damage? What are my options?
GoPro
Posts: 32,193

Re: Warranty - water damage

[ New ]

Hi @swiftcliff78808

 

Let our Support Team take a look at what happened.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
 

Thanks!

Ej