02-10-2018 11:27 PM
Solved! Go to Solution.
07-21-2018 01:01 AM
I have adquired my gopro Hero 5, January 2017. I use is just for water sports during summer, so I used it last summer 2017 and now this summer 2018. After the first session of kite surf it went dead... and the LCD screen looked with water inside.
I am a gopro user since the very first cameras and I am getting disappointed since last 2 cameras I have upgraded from the previous model did not work I expected and got broken. I k ow perfectly how to use the cameras and to be honest the best one I had was hero 3+ black edition, that one never had an issue.
Model is: GOPRO HERO5 (Anatel:3202-16-3924) C3161325521996
In 25 days I´ll be in a sports vacation, where I will use the camera and I do not have it...
Please give me a solution
07-21-2018 10:28 AM
11-02-2018 12:49 AM
Since 3 month i m waiting to my own gopro omni. Why did i send to for a reparere this produkt i can not undestand. i have a many case number now but i have a no any solutions. WHEN I BOUTH THIS CAMERA ITS BEEN CAME VERY QUICK , NOW CAMERA HAS BEEN LOST OR STOLEN . PLS ANYBODY CAN ANSWER THIS CASE .
VI HUYNH OZGUR LEVENT
11-03-2018 11:18 AM - edited 11-03-2018 11:18 AM
I am really sorry for all the troubles.
I understand that your case is being handled by our Support Team and our Orders Team.
As we do not have access to the status of these cases here in the Support Hub, please continue working with our Support Team.
You may follow up with them via phone or chat.