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Tourist
Posts: 21

Re: WE CAN'T CONNECT YOUR FUSION !!!

If you are waiting on GoPro then you might as well sell your fusion. They are never going to expand android support. What they will do is release a fusion 2 with better (but likely still limited) support and expect us to fork over even more money to get what they promised us in this version.

That said, try telling the app you are connecting a hero 6 and it'll detect and connect your fusion. It will even know it's a fusion. You may not have all the features of fully supported devices, but you will at the very least have remote control of the camera and be able to see what you are shooting. That will at least get the fusion off your shelf.
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Hiker
Posts: 42

Re: WE CAN'T CONNECT YOUR FUSION !!!

Yep selling the Fusion is still an option !  , PITY since the hardware is still prettry good,  I tried the workaround, it lets be control the camera NO PREVIEW, then crashes the app.  So Still frustrated with goPro for the lack of support of their product.

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Hiker
Posts: 8

Re: WE CAN'T CONNECT YOUR FUSION !!!

5 months later, still no support for the largest phone maker in the worlds current flagship phone, the Samsung Galaxy s9.  Absolute mindblowing, considering there is support for the Galaxy s7, a similar phone from 2 years ago.

 

Why would I ever buy another Gopro again if this is how mediocre the support is?

 

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GoPro
Posts: 14,474

Re: WE CAN'T CONNECT YOUR FUSION !!!

Hello Everyone,

 

Thank you for patiently waiting for an update. Just today, the Samsung Galaxy S9/S9+ manufactured in the US (using Qualcomm chips) have been added to the supported device list and are able to pair to Fusion cameras. The team will also be adding the Note 9 that released last week as that is on the same QC chip. We will be updating our support articles to reflect such an addition. 

 

Please keep us posted how it goes on your end. We would love to hear back from you. 

 

Many thanks, 
Marius

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Hiker
Posts: 8

Re: WE CAN'T CONNECT YOUR FUSION !!!

This is awesome news.

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Hiker
Posts: 42

Re: WE CAN'T CONNECT YOUR FUSION !!!

Dear Gopro.....there is Fusion users outside of the USA that you have totally ignored and supported.... WHEN ARE YOU GOING TO SUPPORT THESE ANDROID USERS !!!!!
Still waiting for support on my Note 8 ....along with many others. SO WHEN GOPRO ?
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GoPro
Posts: 14,474

Re: WE CAN'T CONNECT YOUR FUSION !!!

If you get the chance to test it, please let us know how it works out, @stoutwave25605. Thanks!

 

 

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GoPro
Posts: 14,474

Re: WE CAN'T CONNECT YOUR FUSION !!!

Hello @stoutbeach85122

 

Are you still not able to connect Fusion via GoPro App even with the latest version that was released last August 7th? We'd love to gather specifics on the issue encountered with the latest app version. Hope to hear back from you. 

 

Many thanks, 
Marius