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Sightseer
Posts: 1
Accepted Solution

Vol

Bonjour,

Ma GoPro 7 black a été volé aujourd'hui. Peut on la localiser ? Via serial number ? Photo uploaded ?

Cdt,

Olivier.

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GoPro
Posts: 15,482

Re: Vol

Sorry to hear about your stolen camera, @oolek. Unfortunately, there is no way to trace it even with the serial number. If you contact our Support team, they can create a case using the serial number. This way,  a record can be pulled up and you can be notified when someone else calls in using your camera. 

 

To connect with Support, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number. 

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Highlighted
GoPro
Posts: 15,482

Re: Vol

Sorry to hear about your stolen camera, @oolek. Unfortunately, there is no way to trace it even with the serial number. If you contact our Support team, they can create a case using the serial number. This way,  a record can be pulled up and you can be notified when someone else calls in using your camera. 

 

To connect with Support, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.