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Tourist
Posts: 2
Accepted Solution

Voice command not working black 8

Hi sorry I’m new to this but have tried everything to get voice command to work enable the setting even switch between English and American, even done a total reset to no avail

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GoPro
Posts: 5,933

Re: Voice command not working black 8

@enthusiastic, you have to say "GoPro" then followed by the voice command (e.g. Start Recording). Try speaking a little slower and more deliberately. You can get the list of voice commands here: https://community.gopro.com/t5/en/What-Are-the-Voice-Control-Commands/ta-p/390204

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GoPro
Posts: 6,097

Re: Voice command not working black 8

Hi @enthusiastic,

 

Sorry to know that you're having problem with your camera. 

Have you tried reinstalling your camera's firmware?

 

You can download it here: https://gopro.com/en/us/update

Choose your camera model and then choose update your camera manually. 

Type in your camera's serial number and your email address and then just follow the step posted on that website. 

 

Make sure to reformat your SD card first before following the instruction on that website. 

 

Please let us know if that will work.

 

Regards,

-Jay 

 

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Tourist
Posts: 2

Re: Voice command not working black 8

Hi Gary. Thank you for getting back unfortunately still not working I’ve tried all the steps suggest serval times everything else appears to be working , just to clarify do you just say GoPro then available commands or on other sites suggested saying okay GoPro then command leaving a long pause between words I know I’m grasping at straws but I feel I’ve tried everything
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GoPro
Posts: 5,933

Re: Voice command not working black 8

@enthusiastic, you have to say "GoPro" then followed by the voice command (e.g. Start Recording). Try speaking a little slower and more deliberately. You can get the list of voice commands here: https://community.gopro.com/t5/en/What-Are-the-Voice-Control-Commands/ta-p/390204

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Adventurer
Posts: 12,191

Re: Voice command not working black 8