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Sightseer
Posts: 1
Accepted Solution

Voice command does not work after software update Hero 6 Black

I was able to use the voice commands for the Hero 6 for two days. Now it is not working. I downloaded the Quik for desktop and got a software update for the camera. I'm not sure if the voice commands stopped working before or after the software update.

I've tried pulling the battery out, resetting the language, turning on and off the voice command. Nothing works.


Accepted Solutions
Nomad
Posts: 572

Re: Voice command does not work after software update Hero 6 Black

hi,

 

try to make a manual update, following the instructions from desktop 

http://gopro.com/update/hero6

 

update your camera manually...

 

the serial number can be found in camera menu: Prefferences>About camera>... no need to look inside the camera...

 

is the safest way to do it.

 

I confirm that voice commands work in v02.01.

 

robert

 

View solution in original post


All Replies
Nomad
Posts: 572

Re: Voice command does not work after software update Hero 6 Black

hi,

 

try to make a manual update, following the instructions from desktop 

http://gopro.com/update/hero6

 

update your camera manually...

 

the serial number can be found in camera menu: Prefferences>About camera>... no need to look inside the camera...

 

is the safest way to do it.

 

I confirm that voice commands work in v02.01.

 

robert