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Tourist
Posts: 7

Vioce command is not working on Gopro 8

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I just received and updated my gopro 8, and the voice command only responded to "start recording" and "stop recording", does it have issues or it just saying "your English is bad"?

Accepted Solutions
GoPro
Posts: 27,018

Re: Vioce command is not working on Gopro 8

[ New ]

Hi @wesleyhuang28

 

See if resetting the camera will help.

https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,018

Re: Vioce command is not working on Gopro 8

[ New ]

Hi @wesleyhuang28

 

See if resetting the camera will help.

https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

 

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 7

Re: Vioce command is not working on Gopro 8

[ New ]
Tried both, tried different languages, still not respond.
Tourist
Posts: 7

Re: Vioce command is not working on Gopro 8

[ New ]

I just try it a few time, and it barely understand my speaking, it start to confused me that gopro became growpro once say it too much.

 

I feel it is so idiot, why Google even need a few time to understand my speaking but Gopro does not and start to listening to vioce from Youtube, it that mean " go improve your speaking style in Youtube"?

Tourist
Posts: 7

Re: Vioce command is not working on Gopro 8

[ New ]

I have tried louder way, nice way, angry way, quiet way, England, Canada, US, Asian, what kind of English speech does gopro pick up??

GoPro
Posts: 27,018

Re: Vioce command is not working on Gopro 8

[ New ]

Hi @wesleyhuang28

 

This is odd.

Try running a manual update. https://gopro.com/en/us/update/hero8-black

Once done, proceed with the factory reset.

If it's still the same, please contact our Support Team for assistance.

 https://gopro.com/help/ContactUs

 

Thanks!

Ej

 

 

Tourist
Posts: 7

Re: Vioce command is not working on Gopro 8

[ New ]
Did this already, and I figured out it is not responding to real life speaking but recording from YouTube, so I wonder is it need to say it out very loud or I need to be amazing speaker? (How could it even not responding when I speak my native language which spoke for my entire life?) So i have deactivated the voice command for now and try to have a time to chat with support.
Hiker
Posts: 10

Re: Vioce command is not working on Gopro 8

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Just to make sure, are you saying the exact words that it needs to hear?

I thought mine doesn't work either but then I realized that I have to give the exact commands starting with "gopro...." any change in word/sentence and it doesn't work.
Tourist
Posts: 7

Re: Vioce command is not working on Gopro 8

[ New ]
I have tried "Go Pro", "Gopro", "Gopro!", "Gopro~"..... maybe I need to yell at it?
Hiker
Posts: 10

Re: Vioce command is not working on Gopro 8

[ New ]
Well it should not be difficult at all. So if you made sure you have the voice control on and you said the words right and precise (for example "gopro take a photo") and it's not working then there is probably something wrong with the software/camera. In which case you probably will need some help from customer support with the software or the camera or a replacement if that's the case.

I'm a first time gopro user and so far haven't found any issues with mine and received fast and great help from customer support. So hopefully you will get the same experience.