11-16-2019 05:49 AM
I made a few surfing video's this morning and tried to view them on OSX (Mojave).
The videos do play on the gopro but after importing them using Quick or using a sd card adapter directly
i can't get them to play...
Any idea how i should do this ?
11-16-2019 05:56 AM
You can learn more here
About HEVC https://community.gopro.com/t5/en/HEVC-Explained/ta-p/394284
HEVC Minimum System Requirements https://community.gopro.com/t5/en/HEVC-Minimum-System-Requirements/ta-p/394232
Convert HEVC footage https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake
11-16-2019 05:59 AM
It might not be HEVC (I think it's only in 4:3 4K/30 for your camera...if at all) but converting the files might still help.
Maybe someone else will have some advice that will better assist (I don't use MAC). You can also try GoPro Support and they can do some trouble shooting with you. https://gopro.com/help/ContactUs