05-04-2020 08:54 AM
Can anyone tell me when I try to load videos from GoPro hero 8 to my iPad or laptop with windows 10 plus it won't load them,iPad keeps saying not enough memory and laptop transfer the photos but when the videos go on they just play audio,this is all new to me so just trying to find what's wrong,the videos did load ok up until I updated the hero 8, any suggestions please,many thanks
05-04-2020 09:04 AM
It's possible that your video's were recorded in HEVC format which Windows removed native support for last fall. You will either need to download the HEVC Codec or use something like VLC player to playback the video's.