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Sightseer
Posts: 2

Videos show in GoPro HERO 7 Black - BUT not in App/Windows-USB

[ New ]

Wow had an epic Kite Session today, checked the videos on camera display all fine.

 

1. Went back home try to import on my windows machine but...no videos

2. Checked again on Camera all videos there

3. Connect Gopro APP with Mobile Samsung S20 no videos.

4. Connect Gopro APP on Windows import all Videos...no new Videos from today shown

5. Checked again on Camera all videos there

6. Delete some previous videos from may & take a picture via Gopro APP Mobile

7. Checked on Camera new Photo there BUT NO VIDEOS from today now also on Camera missing!!!

8. Check again on Gopro APP & Windows USB nothing....

 

Videos in 2.7K Superview 50FPS

 

GOPRO TEAM what can i do??? the SD CARD Usage say me the videos must be still there!

Sightseer
Posts: 2

Betreff: Videos show in GoPro HERO 7 Black - BUT not in App/Windows-USB

[ New ]

Addon:

 

Usage auf SD Card is 19.2Gbyte

File-Explorer shows only 12.1Gbyte

sd-card-usage-hidden.PNG
GoPro
Posts: 12,613

Re: Videos show in GoPro HERO 7 Black - BUT not in App/Windows-USB

[ New ]

Hello @epicsummit187. Just to check, are you able to see the media files when you insert the microSD card to your computer using an SD card adapter/reader?