- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
02-10-2019 11:10 AM
Videos doesnt get imported to my pc
[ New ]Hey guys. i just injected my sd card in my macbook air witch contains a series of photos and videos taken by my gopro hero 4 session. however only the photos went to my pc. when i go to the GoPro app on my phone i can see the videos so i know they are there. but why they don't get into my pc i have no clue. can anyone tell me what im doing wrong or how i can fix it? thanks in advance.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
02-15-2019 12:40 PM
Re: Videos doesnt get imported to my pc
[ New ]
How are you viewing the files?
Is it via File Explorer? or through Quik for desktop?
What SD card are you using?
Thanks!
Ej
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
02-19-2019 03:34 PM
Re: Videos doesnt get imported to my pc
[ New ]hi.
i just put the SD card into my macbook, every photo gets imported just not the videos, i use a kingston SD card.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
02-19-2019 04:25 PM
Re: Videos doesnt get imported to my pc
[ New ]Hi @cooldive44882,
Got it.
Please make sure to use a recommended SD card since Kingston is not listed as recommended SD card.
That might be the reason.
Please check this list to know more: https://gopro.com/help/articles/block/microSD-Card-Considerations#list2
Regards,
-Jay