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Tourist
Posts: 1
Accepted Solution

Video is not sharp Hero 5Black

I noticed the other day that the quality of the video captured with my Hero 5Black was not as sharp and smooth as normal. 

The quality is a mix of blur and unsharp edges much like the image found in much cheaper cameras. 

I have reset the camera, tested different resolutions and fps and different memory card (all good cards like SAN disc extreme).

The camera has the latest updates.

 

Any suggestions befors I take it back to the store?

 

Regards

Christian, Sweden


Accepted Solutions
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GoPro
Posts: 14,904

Re: Video is not sharp Hero 5Black

 

Hi @boldgorge27322

 

What specific SD cards have you tried?

Do you still remember the settings used on your last recording?

To further assess the issue, it will be best if you can share a sample file.

 

For reference, you can also check: 

Recommended HERO5 Black Settings for Your Activities

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,904

Re: Video is not sharp Hero 5Black

 

Hi @boldgorge27322

 

What specific SD cards have you tried?

Do you still remember the settings used on your last recording?

To further assess the issue, it will be best if you can share a sample file.

 

For reference, you can also check: 

Recommended HERO5 Black Settings for Your Activities

 

Thanks!

Ej