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Tourist
Posts: 3

Video is gone, without me doing anything

[ New ]

I had a video on my camera yesterday, but today it's not there.  Why did the video disappear, and is there any way to recover it?

I'm using the Micro SD card GoPro sent with the camera purchase, and there's plenty of storage remaining.  


Accepted Solutions
Tourist
Posts: 3

Re: Video is gone, without me doing anything

[ New ]

Thank you, aenriquez - it worked!   I put the MicroSD card into my Surface and there it was - thank you VERY much.

 

-Gary

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GoPro
Posts: 10,955

Re: Video is gone, without me doing anything

[ New ]

Hello @spryboost26167. Sorry to hear about what happened. By any chance, do you know if it was accidentally deleted? Have you tried connecting your MicroSD card to your computer to check if the media is accessible through the File Explorer (Windows) / Finder Folder (macOS)?

Tourist
Posts: 3

Re: Video is gone, without me doing anything

[ New ]

Thank you, aenriquez - it worked!   I put the MicroSD card into my Surface and there it was - thank you VERY much.

 

-Gary

GoPro
Posts: 10,955

Re: Video is gone, without me doing anything

[ New ]

@spryboost26167, glad to hear that. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!