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Sightseer
Posts: 1

Vidéo disparu de la micro sd

Bonjour, hier après avoir enregistré une vidéo d’environ 30 minutes, la gopro était bien en enregistrement et je ne l’ai pas retouché avant de l’éteindre à la fin. Tout a disparu et il ne me reste que les 13 secondes de la fin donc je ne comprend pas.
Est ce un problème déjà rencontré et y a t’il une solution ?
merci
Explorer
Posts: 11,174

Re: Vidéo disparu de la micro sd

What SD card (make/model/size) are you using? Is the camera on the latest firmware? What were the camera settings being used? Where you recording with Quick Capture or did you first turn the camera on using the side Mode/Power button? You mention only having 13 seconds left. Do you mean the camera only recorded 13 seconds of video? Is it the first or last 13 seconds of recording? Did you see the red recording light on while it was recording for the full 30 minutes? Are you viewing the video file on your computer, phone or directly on the camera? Do you have other videos and photos recorded on the SD card? If yes, how much of the SD card had been used prior to this recording? Do you delete media using the camera? How often do you normally format your SD card? How old is your SD card? Where did you purchase your SD card? If your camera is on the latest firmware, what method did you use to update?