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Sightseer
Posts: 2
Accepted Solution

Version 5 freezing

Hello,i have gopro hero 4 black.After i update my gopro from v4 to v5 a freezing problem started.Lots of people say its a sd card problem but it isnt.How can i recover my gopro to v4 or do you have any suggestions?
Thanks Dr. Ege

Accepted Solutions
GoPro
Posts: 7,402

Re: Version 5 freezing

Hello @hardypike3857,

 

Sorry to hear about the trouble with your camera. If a camera is freezing up, it is usually an indicator the camera's software needs to be updated or there is potentially an issue with the microSD being used. See if the steps to fix here will resolve the trouble. Feel free to post back for results or other concerns/questions. 

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 7,402

Re: Version 5 freezing

Hello @hardypike3857,

 

Sorry to hear about the trouble with your camera. If a camera is freezing up, it is usually an indicator the camera's software needs to be updated or there is potentially an issue with the microSD being used. See if the steps to fix here will resolve the trouble. Feel free to post back for results or other concerns/questions. 

 

Thanks, 
Marius