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Sightseer
Posts: 1

Upset

[ New ]

Hi Gopro,
I am using a Gopro hero 8 black and i have a problem. My Gopro cant broadcast wifi for smartphone when i using GOPRO APP.
Im form Viet Nam and FPT company ( in charge of gopro warranty service ) said my gopro do not have a problems so they wont change mine for a new one, they also said that your system / your GOPRO APP is the problem
That's does not make sense and im not happy about it.
I really need the Gopro and the gopro app working properly, i need to go live and other purposes.
Please response ASAP


Accepted Solutions
GoPro
Posts: 15,660

Re: Upset

[ New ]

Sorry to hear you're having trouble connecting your GoPro to the app, @thành. There are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. Let us know how it goes.

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All Replies
GoPro
Posts: 15,660

Re: Upset

[ New ]

Sorry to hear you're having trouble connecting your GoPro to the app, @thành. There are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. Let us know how it goes.