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Reply
Sightseer
Posts: 1

Upgrade

Dear Sir/Madam,

 

I have had a gopro Hero 5 for nearly 4 months now and I have to congratulate you on such an amazing product.  For this reason, is there a possibility to return the Hero 5 and at the same time upgrade to a Hero 6?  What's the difference in amount to be paid?

 

Thanks,

Chris

GoPro
Posts: 3,924

Re: Upgrade

Hey Chris,

 

@graydusk15681

 

Unfortunately there is not a trade up program currently in place. It also sounds like you are going to be outside of the return period for your camera. It may be best to look at selling that camera on something like eBay and then getting the HERO6 Black.

 

Best,

Ryan

Backpacker
Posts: 946

Re: Upgrade

i'm afaid you'll have to speak directly to customer services about that, i will say the 6 is leagues ahead of the 5 so you won't be disapointted if you can swap 

Adventurer
Posts: 10,189

Re: Upgrade

Customer Agent will not be allowed to offer any upgrades today. maybe  down the road. but talk to them.  they do take back camera's and offer 40% off of retail.