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Sightseer
Posts: 1
Accepted Solution

Update on new Hero 6 caused black LCD screen

I tried to do a firmware update via the Quik app and now my GoPro Hero 6 can’t be found by the app. The LCD screen looks on but is black and gets hot if left on. Tried to the. Manually update it but that didn’t work. Tried to revert it back to the original firmware and that didn’t work. Any suggestions? 


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Explorer
Posts: 12,962

Re: Update on new Hero 6 caused black LCD screen

Sounds like you will need to get in touch with the GoPro Support Team. The best time is weekdays when they first open. https://gopro.com/help/PKBContactus

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Highlighted
Explorer
Posts: 12,962

Re: Update on new Hero 6 caused black LCD screen

Sounds like you will need to get in touch with the GoPro Support Team. The best time is weekdays when they first open. https://gopro.com/help/PKBContactus