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Tourist
Posts: 2

Update makes Hero 9 inaccessible

[ New ]

I just did the manual update on Hero9 to allow the max lens mod and now Quik won't even find the camera, and Windows 10 can't even find it.  Going into the device manager I found it listed as USB serial device, but inaccessible.  

Is there any way to fix this?


Accepted Solutions
Tourist
Posts: 2

Re: Update makes Hero 9 inaccessible

[ New ]

The  V1.21 update seems to reset the "Connection" setting from MTP to GoPro Connect.  Reset it to MTP and both Quik and Windows will find it immediately.

View solution in original post


All Replies
Nomad
Posts: 127

Re: Update makes Hero 9 inaccessible

[ New ]

you're using the old out of date software. go to go pro and download the new gopro app for windows. it is what i use and works flawless

Tourist
Posts: 2

Re: Update makes Hero 9 inaccessible

[ New ]

The  V1.21 update seems to reset the "Connection" setting from MTP to GoPro Connect.  Reset it to MTP and both Quik and Windows will find it immediately.

Hiker
Posts: 47

Re: Update makes Hero 9 inaccessible

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Where can I find that app?
Nomad
Posts: 127

Re: Update makes Hero 9 inaccessible

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