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Tourist
Posts: 2

Update has destroyed all my cameras 5,7,8

[ New ]

I have 7 GoPro cameras and after this last update they are all dead or dying. 2 won't turn on, 1 records footage but doesn't finish the file so it is not importable, the others won't stop recording or turn off. I'm so angry I rely on this for stage shots I cannot get otherwise. What the duece!

How can I manually uninstall the firmware?

 

GoPro
Posts: 27,252

Re: Update has destroyed all my cameras 5,7,8

[ New ]

Hi @rockyboost8506

 

Sorry for any trouble caused.

Please run a manual software update again. https://gopro.com/en/us/update

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

Thanks!

Ej

Adventurer
Posts: 13,910

Re: Update has destroyed all my cameras 5,7,8

[ New ]

you have mutliple issues. Please allow the Staff to take care of One at a time:

 

More or less they simply just said   call support.