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Tourist
Posts: 2
Accepted Solution

Update failed, no wifi reset GoPro Hero 4 Black

After several attempts to update via Quick as well as manual, my gopro hero 4 black tells me every time "Update failed". I tried several micro SD cards and I still can not update it. I also have a problem with wifi which is no longer available and can not be reset.

Someone for help ?


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Explorer
Posts: 12,390

Re: Update failed, no wifi reset GoPro Hero 4 Black


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Adventurer
Posts: 10,826

Re: Update failed, no wifi reset GoPro Hero 4 Black

not all have issues but we need to figure out what you're doing wrong

 got the right update.

got the right name to the update for the filefolder type it in here please? correctly. I am not perfect but  need to know your steps.

 is it update or UPDATE?

 

   did you format the card in the camera? or a computer?

 

 

Tourist
Posts: 2

Re: Update failed, no wifi reset GoPro Hero 4 Black

I formatted my sd card on the computer

I downloaded the latest update via gopro website

I put the UPDATE file on the sd card

I inserted it in the gopro, the update starts but stops 30 seconds later indicating me UPDATE FAILED

Highlighted
Explorer
Posts: 12,390

Re: Update failed, no wifi reset GoPro Hero 4 Black

Try with a different SD card, preferably from this list. https://gopro.com/help/articles/Block/microSD-Card-Considerations

Reset your camera https://gopro.com/help/articles/How_To/How-to-Reset-the-Camera-to-Default-Settings

Try the manual update again with the new card

To reset the camera wifi you can follow these steps https://gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password