Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Until supplies last on warranty exchange

I am a subcriber to the + warranty program.  I see there is a fee to exchange your nonworking camera for the same model until supplies last.  Since one of my cameras is a Hero 5 Black, am I understanding it correctly when I say, once theGoPro company runs out of Hero 5 Black's I am no longer covered?  Is there a plan where I can pay a larger fee and receive the model that is still in supply?

Posts: 2,228

Re: Until supplies last on warranty exchange

Hi @poge66,


For any camera model eligible for exchange that is older than 2 years, the Exchange benefit in Plus will still be available for US customers while supplies last.


We currently do not have any service plans other than the GoPro Plus. Anyhow, should changes partake on this matter, it will be posted directly on our website.


You can find more details about the GoPro Plus Exchange here:


Hopefully this helps!