07-07-2020 12:21 PM
Underwater test - screen not working[ New ]
07-07-2020 12:31 PM
Re: Underwater test - screen not working[ New ]
It is very important to make sure that the door is closed properly, and that the seals are free of any kind of debris... even a strand of hair in the seal or a piece of dirt or lint can cause the waterproof seal to fail, and even just a small amount of water getting inside of the camera can cause damage... I would reach out to the team, and while there is a fee for replacement, the fee is much better than the cost of a new camera...