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Tourist
Posts: 2

Unable to upload a video from GoPro Hero 7 Black to GoPro Plus.

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I have tried multiple times to upload my videos from gopro hero 7 black to gopro plus but it always showed 'uploading' for couple of hours and later it says 'couldn't upload the media try again'.

I dowloaded the videos to my laptop as well to try seeing if that helps me upload it to the cloud but no luck.

 

How to solve this issue?

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GoPro
Posts: 20,536

Re: Unable to upload a video from GoPro Hero 7 Black to GoPro Plus.

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Hello @manojmanavalan. Uploading directly through the camera requires a strong and stable network connection. See if uploading to the Plus cloud using these other methods will help. Let us know how it goes. Thanks!

Tourist
Posts: 2

Re: Unable to upload a video from GoPro Hero 7 Black to GoPro Plus.

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@mariustanya Thanks for the response. I will give this a try and see if i can upload them