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GoPro
Posts: 6,097

Re: Unable to connect to go pro 7

 

Please try to contact our customer support team @paynehmj,

 

You can also try to remove all GoPro related device on your phone's bluetooth settings. 

 

forget Wi-Fi SSID on your phone and then reset camera to factory settings. 

 

If issue persist please get in touch with our customer support team via phone or chat. 

https://gopro.com/help/ContactUs

 

Thanks,

-Jay 

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Adventurer
Posts: 12,154

Re: Unable to connect to go pro 7

https://www.youtube.com/watch?v=MExwRyEtseI  okay if you tried what I am  showing then last resort is to call