Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 1
Accepted Solution

Unable to connect mobile phone to gopro 3+

Moved to Spain from England, think the WiFi neads changing on my connection...

Accepted Solutions
Highlighted
GoPro
Posts: 13,318

Re: Unable to connect mobile phone to gopro 3+

Hi @kevv87

 

Did you mean changing your camera's Wi-Fi name and password? You can follow this link: https://gopro.com/update/hero3_plus

Updating the camera manually is the way to go for such a change. 

Should you encounter any further issues with connecting your mobile phone with the camera, you can check this link for troubleshooting guide: https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Thanks, 

Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 13,318

Re: Unable to connect mobile phone to gopro 3+

Hi @kevv87

 

Did you mean changing your camera's Wi-Fi name and password? You can follow this link: https://gopro.com/update/hero3_plus

Updating the camera manually is the way to go for such a change. 

Should you encounter any further issues with connecting your mobile phone with the camera, you can check this link for troubleshooting guide: https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Thanks, 

Marius