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Reply
Tourist
Posts: 3

Uhrzeit der Aufnahme stimmt nicht

Hallo,

 

bei meiner GoPro Hero 7 Black stimmt die Aufnahme-Uhrzeit nicht und zwar um ziemlich genau +1 Std.

 

Wie kann ich das Problem beheben?

 

LG
Marco

GoPro
Posts: 10,300

Re: Uhrzeit der Aufnahme stimmt nicht

Hi @marco0675

 

See if resetting the camera will sort out the issue.

https://gopro.com/help/articles/how_to/How-to-Reset-the-Camera-to-Default-Settings

 

Let us know how it goes.

 

If it's still the same, please reach out to our Support Team.
They are available by phone or chat. https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

 

Thanks!
Ej

Tourist
Posts: 3

Re: Uhrzeit der Aufnahme stimmt nicht

Hallo, also das Zurücksetzen der Kamera hat keinen Erfolg gebracht. Die Uhrzeit der Aufnahmen stimmt noch immer nicht.

GoPro
Posts: 10,300

Re: Uhrzeit der Aufnahme stimmt nicht

Thanks for trying @marco0675

Please reach out to our Support Team to move forward with this concern.

 

Regards,

Ej