12-05-2018 08:15 PM
As far as warranty goes, GoPro offers a 1 year warranty to fix or replace any camera that has manufacturer defects during this time. Some countries require a two year warranty, hence, "depending on where you live".
Additionally, you can sign up for GoPro Plus. For less than $5 a month you get cloud storage of your GoPro media, 20% off GoPro accessories, and are able to exchange your camera for any reason, including if you break it, up to two times a year.
YOU may need a longer cable, but taking someone to buy one without knowing their needs is irresponsible. We already know how you incorrectly thought you had an issue when you were using the wrong cable. Why send someone else down the same rabbit hole unnecessarily. As I pointed out, getting the wrong cable (even if it's a USB-C) can lead to issues that, while they may appear to be, are not camera related.
I don't need to put my camera up on the windshield of the car with my 12vdc cigg plug or usb port, so this is irrelevant to me. When I do use my GoPro Suction mint on my windshield for extended periods, I use a power bank on the dash. Supplied GoPro USB-C works fine for me, thanks
You may not realize it, but you really come off as a negative grouch sometimes with all of your, "GoPro should", "GoPro should have", "GoPro needs to", and mischaracterization of this forum as you call out GoPro moderators for not replying more or giving out more information. You know that this is a member to member support community and that the primary job of moderators is to moderate tone and post for breaking listed rules. While they do try to help out when they can, that is not their primary function.
12-05-2018 09:03 PM
12-06-2018 04:16 AM
@danielr15 Sorry @cjn5448 Sometimes I have to explain to @danielr15 in his way. What i said was you are going to need to buy a longer cable that gopro did not tell you..... and I'll explain why I said that. in a video so @danielr15 may not understand what I was properly saying ???
No I am not punning or insulting lol stay tuned.
wwait I think I said it already to @danielr15 Because gopro gave a short cable that won't reach a windshield of a car if your usb or cigg port is not propelry situated in your operating car, boat, bike, etc...
The ykey word @danielr15 was Sales Team sold him. and that they do not need to tell tehm the truth of every single detail
so I am the man to say MyBAd if I were wrong (WINK) I'll still do a video. showing what I was referring to if like but nah I had my coffee said my peace and not upet just make sur you colour my mistakes in next time.
1str post I made said it
Excellent Point The sales Rep sold you.
This is A Charger, you know that but this will not work, why? the rating is under 1.0A rated. 500 will simply not allow the camera to charge over time, the Minimum requirements are 1.0Amp. you may use any charger rated higher than 1.0. What if I want to use a 3.0A Use it. they sellfor how much, and gopro could have included in them but Gopro has not included chargers since the Hero 2 .
What you will need todo is purchase a USB type C cable longer tehn the 1 foot supplied Gopro did not tell you that either.
So my advice if in the USA head to bestbuy, walmart, CVS if those are your shopping stores and pick up a cell charger of your liking and a usb type C cable that is 1 meter long. Yes been ther and done that,
Happy Holidays to purchase early is on you. to purchase late is on you. and GoPro will do good only if you are within their Rules.
12-06-2018 05:16 AM
Sucks when the stuff we talked about not correctly noted in the product manual so yeah mybad
12-06-2018 11:29 AM
I don't know if you have made any decisions yet but instead of buying a wall charger, why don't you just buy a multi battery charger like this one (I imagine you have more than one battery) https://www.amazon.com/Batteries-3-Channel-AHDBT-501-Compatible-Original/dp/B078NG927T/ref=sr_1_5_a_... . If you have the GoPro Smart Remote there is this unit which will charge the Smart Remote and two batteries at the same time (I have it and it works great) https://www.amazon.com/gp/product/B01MS71F4L/ref=oh_aui_detailpage_o08_s03?ie=UTF8&psc=1 .