04-30-2018 12:37 AM
I just purchased a Gopro Hero 6 from New Delhi, India.
It is only 15 days old. The USB cable has suddenly stopped working. I tried third party cable to check where the issue is. All other cables are working but not the one that came with the gopro. I experienced that third party cables are taking too long to charge the gopro and then also the battery drains too quickly after charging with the third party cables.
So i am seeking to get the service every day but it is shocking to know that GoPro has such a terrible service in India. No service centres, no dedicated customer care number for India. Nothing.
If somebody can tell me what is the solution i would be very thankful.
04-30-2018 02:13 AM
Sorry to hear this. if you got a cable already then you are good,, Take the loss. You will need to contact gopro via a phone or chat. Are you trying that? they are open from Monday -friday at 6:AM pacific time. If your cable is no good get a new one, if the camera is broken then I truely understand your frustration. If a camera is Sold in your region it should have service at your r egion. sounds like it is not?
I like a 3 ft cable not a 1 ft cable. just saying