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%3CLINGO-SUB%20id%3D%22lingo-sub-47982%22%20slang%3D%22en-US%22%3EURGENT%3A%20HERO%2B%20keeps%20turning%20off%20after%205%20seconds%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-47982%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20HERO%2B%20has%20worked%20perfectly%20fine%20for%20over%20a%20year%20now%2C%20but%20today%20it%20stopped%20this%20morning.%20At%20some%20point%2C%20every%20time%20I%20tried%20turning%20it%20on%2C%20it%20would%20flash%20the%20red%20light%205%20times%2C%20then%20turn%20itself%20off%20after%20about%205%20seconds.%20Then%20sometimes%20it%20will%20turn%20itself%20back%20on%2C%20but%20again%20only%20for%205%20seconds.%20I've%20tried%20restoring%20it%2C%20but%20it%20just%20dies%20before%20I%20get%20the%20chance%20to%20do%20that.%20I%20don't%20think%20there%20is%20an%20update%2C%20but%20I%20can't%20anyway%20because%20the%20camera%20won't%20stay%20on%20long%20enough%20for%20me%20to%20do%20it%20anyway.%20The%20SD%20card%20has%20always%20been%20fine%2C%20and%20it%20is%20compatible.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20in%20Croatia%20right%20now%20and%20will%20be%20on%20vacation%20for%20the%20next%20week%20and%20a%20half%20so%20I%20would%20really%20really%20appreciate%20a%20quick%20answer%2C%20because%20I%20can%20get%20such%20good%20photos%20on%20this%20trip.%20I%20hope%20somebody%20has%20the%20answer.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20so%20much.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-47982%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%2B%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-47985%22%20slang%3D%22en-US%22%3ERe%3A%20URGENT%3A%20HERO%2B%20keeps%20turning%20off%20after%205%20seconds%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-47985%22%20slang%3D%22en-US%22%3E%3CP%3EDoes%20it%20stay%20on%20with%20the%20card%20removed%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-47988%22%20slang%3D%22en-US%22%3ERe%3A%20URGENT%3A%20HERO%2B%20keeps%20turning%20off%20after%205%20seconds%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-47988%22%20slang%3D%22en-US%22%3E%3CP%3EI%20reformat%20the%20card%20%26nbsp%3B%20but%20before%20clear%20out%20the%20files%20to%20a%20pc%20or%20mac.%205%20beeps%20%26nbsp%3Bisa%20sign%20is%20not%20off%206%20beeps%20not%20an%20owner%20of%20these%20%26nbsp%3Bdiscontined%20models%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Adventurer
Posts: 9,279

Re: URGENT: HERO+ keeps turning off after 5 seconds

Your camera  is a massstorage  device.    you can plug in your usb cable   to your cpomputer and  open driver and go from tehre if not like I said I do notown your cam.  hope that helps out till you get a card  adapter

Tourist
Posts: 7

Re: URGENT: HERO+ keeps turning off after 5 seconds

That would make sense but it keeps dying so it won't stay connected to the computer. Plus I don't have a place to put the micro SD card in the computer.

GoPro
Posts: 3,924

Re: URGENT: HERO+ keeps turning off after 5 seconds

Hi @boldoasis6013 I would recommend contacting support directly and they should be able to help you out! https://gopro.com/help/PKBContactus

 

Best,

Ryan

Nomad
Posts: 536

Re: URGENT: HERO+ keeps turning off after 5 seconds

[ Edited ]

@boldoasis6013 Did you actually try the USB to pc route? It sounds like you did not try yet. You do not need a sd slot as the transfer is done via the USB cable.

 

 

Tourist
Posts: 7

Re: URGENT: HERO+ keeps turning off after 5 seconds

Yes I tried with the cord. It doesn't work because it just turns off.
Adventurer
Posts: 9,279

Re: URGENT: HERO+ keeps turning off after 5 seconds

OP got  hardware issues  if it shuts down, get to gopro on the phone

Highlighted
Tourist
Posts: 7

Re: URGENT: HERO+ keeps turning off after 5 seconds

It's been near impossible since I'm in Europe and can't phone, plus the chat lines always seem to be full