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Sightseer
Posts: 2

UPDATING

I have a GoPro HERO 3, maybe 2013/14 model? Ever since the most recent IPhone udate, I cant get my GoPro to sync with my IPHone.

Ive downloaded the new updates, but my mac wont allow me to put it on the SD card. Can you PLEASE provide me with direction, or do I need to buy a new GoPro? Is it out of date because id rather not buy another one.

GoPro
Posts: 9,406

Re: UPDATING

Sightseer
Posts: 2

Re: UPDATING

Changing the numbers? That didnt work.

Can someone gove me something more specific?

Im using OS Catalina and the most recent IOS on the IPhone.

I didnt have these problems until I updated the OS on the IPhone and IPad.

 

It was working PERFECTLY last week until I updated my IPad. I had already come to the conclusion that it was the update, forgot, updated my Ipad and now none are working. 

GoPro
Posts: 5,399

Re: UPDATING

Hi @joeblaculagopro,

 

When you say your mac won't allow you to put it on the SD card, is there any error code or error message?

 

Please follow the manual update step for HERO3 Camera or contact GoPro Customer Support if you need assistance. 

 

Here's the step by step guide on how to update it: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO3-Cameras

 

Link to contact GoPro Customer Support: https://gopro.com/help/ContactUs

 

Regards,

-jay