Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

UPDATE: GoPro Support "Hero 7 Black is NOT currently compatible w/ Pixel 3"

[ New ]

After exhausting any possible troubleshooting through my own means and in cooperation with GoPro support, I have been provided with an official statement from GoPro support, indicating that the Pixel 3 is not currently compatible with the GoPro Hero 7 Black.

 

I do not know if this extends to other GoPro cameras, but have been told this is a known issue without any resolution.

 

In addition to this statement, the only resolution I was offered was the advice to "find an iphone to use".

 

Quality support.

 

 

Hiker
Posts: 32

Re: UPDATE: GoPro Support "Hero 7 Black is NOT currently compatible w/ Pixel 3"

[ New ]

That's a shame it doesn't work with the Pixel 3 but it sounds like Google must have made some changes on the Pixel 3 that does not allow it to work with the GoPro.  I'd be reaching out to Google to see if they possibly have a work around since the GoPro works with so many other phones out there.