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Sightseer
Posts: 1
Accepted Solution

Turn of GoPro but all LED´s to be on

Hallo, habe mit der cam ganz normal gefilmt um paar einstellungen zu testen.
Als ich dann die Cam ausgemacht  habe (also glaube ich jedenfalls) haben alle 3LED´s an der CAM geleuchtet obwohl sie aus ist.
Habe zuerst gedacht vielleicht verarbeitet sie noch irgendwie was, allerdings gingen die LED´s nie aus. Habe sie auch nochmal angemacht um zu schauen ob etwas zu sehen ist, aber eigentlich ist alles ganz normal, als ich sie wieder aus gemacht habe, haben wieder alle LED´s geleuchtet. Das spiel hätte ich bestimmt ne weile so weitermachen können bis der akku leer wäre.
Ich habe echt keine Ahnung was mir die 3 LED´s damit sagen wollten. zum schluss hab ich halt den akku gezogen und wieder rein gemacht und dann war auch alles wieder schick.
Keine LED´s die geleuchtet haben wenn die CAM aus ist.

Mich würde halt interessieren warum die LED´s geleuchtet haben?

 

Zur verdeutlichung habe ich das mal gefilmt

https://youtu.be/FVXoSFDPIV4

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Accepted Solutions
GoPro
Posts: 10,065

Re: Turn of GoPro but all LED´s to be on

 

Hi @maxm77757

 

This is probably a freezing-related issue.

What SD card are you using?

I recommend doing a manual software update. This is to correct any issues encountered with the previous installation.

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system

Let us know how it goes.

You may also reach out to our Support Team for further assistance.

https://gopro.com/help/ContactUs

 

Regards,

Ej

 

View solution in original post


All Replies
GoPro
Posts: 10,065

Re: Turn of GoPro but all LED´s to be on

 

Hi @maxm77757

 

This is probably a freezing-related issue.

What SD card are you using?

I recommend doing a manual software update. This is to correct any issues encountered with the previous installation.

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system

Let us know how it goes.

You may also reach out to our Support Team for further assistance.

https://gopro.com/help/ContactUs

 

Regards,

Ej